Know what’s on the shelf.
Turn stock lookups across stores, warehouses, and channels into a simple conversation.
Give your AI assistants access to the retail context they need. Connect inventory, orders, and products through the Model Context Protocol.
Which stores have the Everyday Tote in stock?
check_inventoryREADEveryday Tote · SKU TOTE-001 · Available to sell
| Location | Available | Status |
|---|---|---|
| Downtown | 24 units | In stock |
| Westside | 8 units | Low stock |
| Online warehouse | 156 units | In stock |
ONE CONNECTION LAYER.
EVERY PART OF RETAIL.
Start with the workflow that matters most. Define the tools your assistant can use, and connect them to your source systems.
Turn stock lookups across stores, warehouses, and channels into a simple conversation.
Retrieve fulfillment details, shipping status, and order history from the systems that own them.
Bring SKUs, variants, product attributes, and channel-specific prices into your AI workflow.
Scope access to purchase history, loyalty details, and return eligibility for better-informed support.
Explore the connection modelTool names illustrate possible server scopes. Available tools depend on your systems, APIs, and agreed implementation.
MCP gives an AI application a standard way to discover and use tools.
Your integration supplies the retail data and business logic behind them.
An MCP-compatible assistant
or agent
Purpose-built tools.
Scoped retail context.
A stock lookup and a refund are different decisions. Design the connection around the permissions, approval steps, and data boundaries your business needs.
Explore retail server scopesSelect the data, fields, locations, and accounts each tool can access.
Begin with read access. Agree on approval rules before enabling tools that change data.
Specify authentication, audit records, and error handling as part of the implementation.
Clear answers for your retail
and technical teams.
An MCP server exposes data and tools through the Model Context Protocol, an open standard that lets compatible AI applications connect to external systems. For retail, those tools can help an assistant look up stock, retrieve an order, or search a product catalog.
No. Your commerce platform, POS, ERP, and other systems continue to run your business. An MCP server provides a way for AI applications to use selected capabilities from those systems. The underlying API connections still need to be configured or built.
Connection options depend on your systems and their available APIs. Commerce, POS, ERP, inventory, and CRM systems are potential integration sources. Confirm platform compatibility, tool scope, and any custom work before implementation.
MCP tools can support both lookups and actions. Start with the access you need, then choose which actions to enable. Permissions, human approval, and write controls must be implemented for the specific server and AI application; MCP alone does not supply them.
Choose one question your team asks repeatedly, such as “Where is this order?” or “Which stores have this SKU?” Identify the source system, define a small read-only tool scope, and validate the results before expanding.
Explore inventory, orders, and products to see how MCP can bring useful retail context to an AI assistant.